Work Schedule:   Monday – Friday 9am-5pm includes one late shift from 12pm-8pm

Program Overview:

One of the first publicly funded shelters, the Shelter for Domestic Violence Survivors has provided safe refuge and on-site social services for survivors of domestic violence and their children since 1977. The shelter consists of 13 furnished apartments, each shared by two families. During their time-limited length of stay, residents are educated on family safety, non-violent relationship choices, economic self-sufficiency, and finding and maintaining permanent housing.


  • Minimum BA/BS; BSW preferred
  • Bilingual (English/Spanish) preferred
  • Minimum of three (3) years of experience working with low-income families
  • Experience working with the Domestic Violence and Homeless populations
  • Knowledge of community resources
  • Strong case management skills
  • Strong customer service & client relations skills
  • Strong organizational skills
  • Good judgment and problem solving ability
  • Excellent oral and written communication skills
  • Ability to keep calm and work well with people
  • Knowledge of computers such as Microsoft office, Outlook, CARES, Foothold technology
  • Experience providing individual and/or group counseling preferred



  • Coordinate all social services for residents
  • Provide individual/family/group counseling, crisis intervention counseling and case management services for assigned families
  • Interview and assess needs of the survivor and the family
  • Develop and implement a treatment plan and assist clients in developing a plan to move towards permanent housing
  • Advocate for legal, health, and other social services for the family and the population
  • Accompany residents to appointments including: public assistance, apartment viewing, interviews, lease signing, and furniture shopping when necessary
  • Conduct outreach and community presentations in the community as assigned
  • Maintain and develop up-to-date information and resources to meet the diverse social services and housing needs of the families
  • Assist clients with completing relevant applications for housing subsidies and programs. Advocate on behalf of the clients to ensure that they receive the appropriate subsidies.  Connect families to other shelter and HSS programs as needed (e.g. shelter employment, youth after-school camp, etc.)
  • Perform all other tasks deemed necessary at the direction of the Program supervisor to aide in the shelter’s achieving its programmatic goals
  • Maintain case records, group documentation, and other required documents/reports on or before deadlines
  • On-call once per quarter
  • Work one later shift per week (12pm-8pm)
  • Other duties as assigned by supervisor

*Due to the high volume of applicants, only qualified candidates will be contacted.

*Henry Street Settlement is an Equal Opportunity Employer/Program.

Tagged as: Counseling & Social Services, Direct Services, Non Profit

About Henry Street Settlement

 Since 1893, Henry Street has delivered the most effective, compassionate and comprehensive services possible to residents of the Lower East Side.  As a multifaceted not-for-profit, Henry Street provides innovative social services, arts programs and healthcare services from 17 locations throughout the Lower East Side.  Building upon its legacy for innovation and effective programming, Henry Street has grown to offer more than 50 different programs, currently making it one of the most comprehensive settlement house in New York City, as well as one of the City’s largest social service agencies.  Henry Street is governed by a 45-member Board of Directors and is supported by government grants and contracts, as well as foundation, corporate and individual support.