The communications manager oversees ARHP’s communications portfolio, and works collaboratively with team members to raise the profile of the organization and its work among members, key stakeholders, and other target audiences.
The ideal candidate will have the following experience and qualities:
· Demonstrated efficient and effective planning and implementation of health communications activities in a non-profit health-related environment.
· At least five years of demonstrated experience managing communications activities and support staff.
· Experience developing and implementing evaluation metrics for strategic communications initiatives.
· Flexibility and adaptability within a changing environment.
· Strong conceptual ability that includes strategic thinking skills.
· High standards for quality control and customer service.
· Success in developing and meeting project timelines and commitment to supporting fellow team members to do so as well.
· Experience using a collaborative approach to guide working groups.
· Facility with leveraging the work of volunteer committees and individuals.
· Ability to recruit and mentor high-performing individuals.
· Ability to select, manage, and evaluate effective consultants.
· Willingness to wear multiple hats in a small team environment.
· Willingness to work closely with the team to promote ARHP’s mission and values.
Communications Strategy and Planning
· Develop and execute annual strategic communications plan.
· Supervise all promotional activities for ARHP programs and publications.
· Manage the development, distribution, and maintenance of all print and electronic collateral including, brochures, postcards, flyers, etc.
· Supervise the inclusion of ads and printed promotions in ARHP’s peer-reviewed journal, Contraception: an international reproductive health journal.
· Coordinate with education staff and consultants to develop promotional plans—including timelines—for ARHP activities.
· Establish performance metrics; track and report impact of strategic marketing efforts.
· Represent ARHP at sessions, briefings, and exhibit booths when necessary.
Policy and Advocacy Support
· Write and disseminate action alerts and organizational statements in collaboration with the president and CEO and the policy committee.
· Ensure policy and advocacy initiatives are communicated to the ARHP board of directors, staff, and constituents.
· Collaborate with the education department to develop new and innovative digital educational products (e.g., podcasts, whiteboard videos, etc.).
· Identify and contract with relevant vendors.
· Coordinate with vendors to ensure smooth development of digital products.
· Supervise website activities, including technology, design, and other communications staff, consultants, and subcontractors.
· Oversee ARHP’s selection, contracting, and migration for a new website.
· Monitor website to ensure the incorporation of the latest evidence-based information.
· Ensure up-to-date content for program-related pages on the ARHP website, in collaboration with education team members.
· Work with education team members to ensure CORE, ARHP’s open-access database of peer-reviewed, evidence-based teaching materials, is regularly updated.
· Develop and execute measurable objectives to enhance website quality and accuracy.
CRM and LMS Management
· Collaborate with the executive and membership assistant to ensure the accuracy and efficacy of the database (CRM).
· Oversee the selection, contracting, and migration to a new Learning Management System (LMS).
· Collaborate with executive and membership assistant to ensure that ARHP’s database, including membership and supporter lists, are accurate and up-to-date
Media and Public Relations
· Write and disseminate press releases and statements in collaboration with the CEO and policy committee
· Strategically increase the level and quality of ARHP media contacts to refine and enhance communications and public relations activities.
· Report media activities to ARHP staff and board.
· Supervise communications staff, consultants, vendors, and interns: Establish work and project plans; track team members’ progress; provide support, guidance, and technical assistance in performing work tasks; conduct introductory period and annual performance reviews; hire new staff members; implement performance improvement plans, as necessary.
· Identify and coordinate with relevant vendors to ensure smooth development of ARHP products.
· As with all ARHP staff members, performs general administrative duties as needed
The ideal candidate will have:
· A bachelor’s or master’s degree in communications.
· A minimum of six years of communications management experience.
· Three years of experience working in in the health field or health communications.
· Familiarity with sexual and reproductive health topics.
· Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Publisher, etc.).
· Proficiency with social media.
· Familiarity or proficiency with HTML and website management.
· Strong organizational skills.
· The ability to be a team player and flexible and seamlessly manage multiple tasks and projects under tight deadlines and competing priorities.
· Excellent customer service skills.
· Excellent oral and written communication skills.
· A strong commitment to reproductive justice.
35-hour week, Monday—Friday, 9 am—5 pm, possible exceptions/variances in standard schedule agreement at discretion of the CEO. This is a full-time, exempt position that may require travel and extended work hours.
Based in Washington, DC; may include telework part or full-time at discretion of the CEO.
The communications manager reports to ARHP’s president and CEO.
Salary and Benefits
The salary range for this position is $58,000 – $63,000 with a competitive benefits package. ARHP maintains a family-friendly work environment, and respects and encourages work/life balance.
To be considered for this position, please submit the following three documents to firstname.lastname@example.org with “communications manager” in the subject line:
(1) Cover letter
(2) Resume or CV
(3) Communications exercise: please submit a one-page communication plan for a professional education program. Topic: new contraceptive methods. Audience: women’s health providers nationwide who work in hospitals and clinics. Timeframe: six months. Goal: encourage participation in web-based and “live” sessions.
Incomplete applications will not be considered. We are unable to respond to all inquiries.
ARHP is an equal opportunity employer affording all employees and job applicants fair and equal treatment. ARHP complies with all applicable federal, state, and local laws prohibiting employment discrimination, including discrimination based on race, age, color, gender identity and/or expression, religion, national origin, marital status, family responsibilities, sexual orientation, veteran status, HIV status, and disabilities. People of color, LGBTQ individuals, disabled persons, and veterans are encouraged to apply.
About Association of Reproductive Health Professionals
The Association of Reproductive Health Professionals—one of the best and most unique places to work in DC—is seeking an articulate, enthusiastic, flexible, and organized communications manager to join its professional team. ARHP’s mission is to transform and improve sexual and reproductive health care and access through health professional training and advocacy. ARHP provides high-quality, evidence-based continuing education on a diverse range of sexual and reproductive health topics to all members of the health care professional team. We work primarily in the US, but have members in 38 countries.