Revenue and Receivables Field Collector

Website City of Gainesville

Make a difference in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life.

Job Description:


This is specialized work enforcing City codes and ordinances on business taxes.

Positions allocated to this classification report to a designated supervisor and work under limited supervision.  Work in this class is distinguished from higher classes by its lack of supervisory duties and from lower classes by its emphasis on business tax enforcement.


This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position.  The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job.  Performance of lower-level duties may be required.


Serves as City’s representative at code enforcement special magistrate hearings.

Serves as the liaison between the City Attorney and Court.

Research untaxed businesses using such resources as newspaper ads, GRU reports, building permits, tax rolls, visual inspections, the city directory, and other sources.

Contacts untaxed businesses by phone or in person.

Calculates applicable taxes or fees and penalties.

Performs field inspections and keeps records of same.

Issues legal notices to businesses not in compliance with state statutes and/or local ordinances related to local business tax.

Attends work on a continuous and regular basis.

Receipts payments for business tax accounts and prepares such payments for processing.

Negotiates, maintains, and tracks payment plans pursuant to legal proceedings.

Research new state laws and ordinance changes pertaining to the local business tax.  During the legislative sessions, determines if any applicable laws are changing and notifies the office supervisor.

Verify annual business tax roll and publish same

Collect unpaid customer invoices in conjunction with the local business tax.

Custodian of change fund to receipt payments.

Remains alert for new businesses and activities in the City and determines if a proper business tax registration has been secured or whether existing businesses need a change in category or an additional category.

Assists local businesses in completing an application for business tax.

Bills local businesses for taxes due, accepts payments, and keeps records of taxes collected.

Generates, proofs, and mails business tax statements and delinquent statements in compliance with statutory and ordinance requirements.

Contacts and/or performs field visits for new and existing business tax accounts that are unresponsive to requests for information from Billing & Collection staff.

Builds and maintains legal case files for businesses with delinquent business tax accounts for prosecution in the Court or before a special magistrate.  These files are built and maintained in conformity with statutory and ordinance requirements and according to the needs of the Court or magistrate for evidentiary presentation.


Graduation from high school, or possession of an acceptable equivalency diploma, and two years of experience in work involving public contact, preferably in a regulatory environment; or an equivalent combination of education, training and experience which provide the required knowledge, skills and abilities.

Typing at a speed acceptable to departmental needs may be required.



Valid State of Florida Driver License required.


Must be F.A.C.E. certified within 6 months of being hired.

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