Case Worker – Central American Minors (CAM)

Website Kids in Need of Defense (KIND)

About KIND:

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. Since 2008, KIND has accepted over 23,000 referrals of children seeking legal representation in their immigration proceedings. KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 670 law firms, corporate legal departments, law schools, and bar associations across the country.

KIND’s social services program ensures that migrant and refugee children – who have often endured trauma – receive counseling, educational support, medical care and other comprehensive services.

To address the root causes of child migration from Central America and strengthen protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.

KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.

This position is fully remote but the candidate should be based in the following locations: LA, Houston, Washington DC, New York, Atlanta, or Miami.

Position Summary:

KIND seeks a Case Worker to provide support to a large-scale project involving reuniting Central American children with their parents trough the Central American Minors (CAM) program. KIND seeks to identify and assist eligible parents in the United States to prepare CAM Affidavits of Relationship (AORs) and supporting documents for filing, in coordination with Resettlement Agency (RA) partners. The Case Worker will primarily conduct direct case preparation of AORs for RA partners and case management with families.


Essential Functions:

In coordination with the CAM team, work closely with individual families to prepare a high volume of CAM AORs to submit to RA partners.
Responsible for all aspects of AOR case management, including interviewing, screening and identifying eligible parents, gathering identification documents and evidence, and meeting with clients to review their applications and documentation. In addition to initial case preparation the case worker will maintain contact with the families and conduct and case follow-up and provide case status updates to families as needed.
Coordinate with the Staff Attorney to identify referrals of cases for pro bono mentorship and for remote and in-person clinics, and provide case preparation and complete other tasks as needed to support these functions on an as needed basis.
Monitor and ensure timely case processing at all stages of the process.
Support the team with tracking, filing, and mailing relevant documents, applications, and notices of action.
Provide English-Spanish and Spanish-English translation as needed.
Use KIND’s case management database to create, run, and modify metrics reports and provide time sensitive numerical information.
Assist with necessary data entry.
Assist with overall administrative duties including database management, data entry, and travel expense and reimbursement requests and expense reports, assist with technical support as needed.
Identify and advance opportunities to improve systems used by, and administration of, the project.

Qualifications and Requirements:

Undergraduate degree.
At least 1 year of experience working with an immigration or refugee serving organization, preferably with adult and family claims, including filing affidavits of support.
Advanced Spanish and English fluency.
Experience with office organization.
Demonstrated commitment to working on improving and/or understanding issues impacting immigrants in the United States or in another region.
Facility with Microsoft Suite including Outlook, Excel, Word, PowerPoint, and Teams.
Excellent organizational, time management skills, and attention to detail
Ability to work collaboratively.
Highly motivated and able to operate independently.
Ability to communicate clearly and effectively in writing in Spanish and in English.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Strong cultural competency and cross-cultural communication skills.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and clients.

Salary range: $44,000 – $55,000 dependent on experience.

KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.

Application Instructions:

Please be advised that an employment application will need to be submitted along with your resume and cover letter, in order to be considered for the desired role.

KIND has an organization-wide commitment to diversity, equity and inclusion. We strive to create a work environment where everyone has a sense of belonging. Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.

To apply for this job please visit