The Adams County Program Director is responsible for the oversight and management of the Adams County project. The Program Director will provide administrative oversight of the Adams County project, including: grant development and coordination of internal policies and procedures, fiscal management and program coordination, and services to individuals. This position represents the program in public arenas and promotes the mission of the agency and the program in the community.
Essential Duties and Responsibilities
- Ensure effective human resources management of Center personnel through: hiring, supervision, training, and evaluation of program staff, administering the personnel policies, assuring that staffing patterns and policy related to position authorizations and organizational structure are met, assuring staff development, recommending policy/procedures which enhance staff relations, regular review of personnel files to ensure funder standards are met.
- Oversee the collection, management, and submission of statistical data and reporting requirements for grants and other funding.
- Ensure effective and efficient administration of Center by ensuring programs operate within budget and according to fiscal policy. Works closely with relevant staff and board members to develop, monitor and analyze budget and spending patterns.
- Maintain client confidentiality. Follow established child abuse reporting procedures and other exceptions to confidentiality as outlined in Center policies.
- Manage priority projects, including the current projects of establishing nonprofit status, developing a working Board of Directors, and other identified priorities.
- Ensure that the Center meets emerging and continuous community needs through identifying, recommending, and implementing new program directions and/or resources for expansion of current programs, and utilizing best practices for program planning, development, and evaluations.
- Assist the Board of Directors in the development and implementation of a strategic plan.
- Develop annual and multiple year Center goals and objectives in keeping with funder requirements. Develop appropriate approaches and action steps to meet the goals and objectives.
- Oversee grants management for various funding sources. Research and respond to funding opportunities to enhance the work of the Center.
- Plan, develop, implement, and monitor program policies and procedures to assure compliance with regulations set forth by the funding bodies including PCAR, PCCD, and other funders.
- Serve as the Center’s representative for the PA Association of Sexual Assault Centers.
- Serve as the agency liaison on committees, task forces, and other multi-disciplinary groups.
- Maintain and enhance Center relations by coordinating with other community organizations, developing and maintaining working relationship with relevant local or regional community organizations, and attending community and agency events
- Provide client-centered and trauma-informed services to survivors of sexual abuse, harassment, and assault in Adams County, and their significant others, including but not limited to: individual counseling, group counseling, hotline/crisis counseling, medical advocacy and accompaniment, legal advocacy and accompaniment, assistance with protection order filing, and information and referral. Services are provided in-person and via telehealth.
- Provide after-hours hotline coverage and in-person advocacy/accompaniment to hospitals and police departments as necessary.
- Contribute to a positive work environment.
- Acquire and maintain a working knowledge of the technology necessary to meet the job responsibilities.
- Have a working knowledge of the Center’s language access plan, and utilize interpretation and translation services as appropriate.
This position provides supervision for all program staff including the Direct Services Supervisor, Counselor/Outreach Advocates, volunteers, and student interns. The Program Director will provide routine individual supervision and support of direct report staff, and ensure that the Direct Services Supervisor is providing routine and appropriate supervision of direct service staff and volunteers. The Program Director will facilitate routine group supervision and team meetings for all staff.
Education and/or Experience
Master’s degree, or Bachelor’s plus equivalent experience, in social work, organizational leadership, nonprofit management, or related field. Equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for this job will be considered. Minimum of five years of experience in human services program management. Experience in sexual assault or other victim service provision preferred.
This position requires in-state travel.
- Availability to work evening and weekend hours as required to fulfill on-call responsibilities.
- Ability to effectively manage multiple priorities and meet strict deadlines. Ability to identify and respond to shifting priorities. Ability to find answers to questions.
- Ability to prioritize and implement a work plan.
- Demonstrated supervisory and team building experience. Demonstrated ability in personnel, fiscal, and program management.
- Ability to work effectively without direct supervision. Must be able to handle shifting priorities and multiple projects simultaneously, while paying attention to detail.
- Excellent oral and written communication skills. Must possess excellent organizational, analytical, problem solving, and negotiation skills. Excellent customer service skills. Strong interpersonal skills, experience with active listening, and group facilitation skills.
- Demonstrated sensitivity and ability to collaboratively work with individuals and groups from diverse populations and organizations. Respect for economic and cultural diversity.
- Ability to maintain cooperative and professional demeanor with professionals from other disciplines. Must be able to foster positive working relationships with people and creating an accessible environment.
- Must have proficiency with the technology necessary for the functions of the position.
- Accept and abide by the mission and core values of PCAR.
- Must be willing to complete a Pennsylvania sexual assault counselor training within first six weeks of employment, if not already completed in the past two years. Act 31 (mandated reporter training) also required. Six hours of annual professional development also required.
- Availability to travel throughout Adams County. Must possess a valid Pennsylvania driver’s license, insurance, and reliable vehicle.
- Successful completion of Act 34 (criminal background), Act 33 (child abuse history), and FBI clearances.
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