Social Work Supervisor III

Buncombe County Government

Buncombe County is a caring community in harmony with its environment where citizens succeed, thrive, and realize their potential. Our mission is to promote a healthy, safe, well-educated, and thriving community with a sustainable quality of life; to provide effective and efficient government our citizens can trust; and to deliver needed service through a responsive work force committed to excellence, integrity, and teamwork.

Purpose of the position: The primary purpose of this position is to provide supervision for social work staff with job functions that include Investigations, In Home, Permanency Planning, and Adult Services.

Minimum Education, Training and/or Experience: Master’s degree in social work from an appropriately accredited institution and two (2) years of directly related experience; or a bachelor’s degree in social work or master’s degree in a human services field from an appropriately accredited institution and three (3) years of directly related experience; or a bachelor’s degree in a human services field from an appropriately accredited institution and four (4) years of directly related experience; or a bachelor’s degree in any field from an appropriately accredited institution and five (5) years of directly related experience; or an equivalent combination of education and experience.

Additional Training and Experience: English/Spanish bi-lingual speakers preferred.

Essential Functions of the position:

  • Administer and assure compliance with all county, human resource and governmental policies, rules and statutes including those covered by local, state, and federal laws specific to program area.
  • Personnel Management: Hire, develop, evaluate performance, and provide feedback and disciplinary action as needed; develop and maintain a positive team work environment; provide effective, clear and timely communication.
  • Ensure a fully staffed, competent workforce and a safe and supportive work environment for all employees.
  • Ensure an efficient and effective workflow, implement changes in routine work practices and procedures as needed to modify unit functioning according to client needs and employee capabilities.
  • Monitor and review case records and court reports to ensure accuracy, timeliness and compliance with all local, state and federal laws and benchmarks.
  • Represent the agency in advocating for services needed to serve this population.
  • Manage the social workers and any other relevant service programs that fall under the position’s supervision.
  • Participate in budget preparation, program development and evaluation using state and agency generated data.
  • May collaborate with contracted service providers and other community stakeholders to develop, implement and sustain programs.
  • Perform other related duties as assigned.

Knowledge, Skills, Abilities:

  • Knowledge of the methods and principles of casework supervision, training, and administration.
  • Extensive knowledge of the laws, regulations, and policies which govern adult/child welfare programs, including a thorough knowledge of all relevant manual materials, knowledge of after-hours on-call policy and procedures.
  • Knowledge of management techniques and styles.
  • Extensive knowledge of social work principles, techniques, and their application to specific casework and community problems; knowledge of person/family-centered philosophy and family system dynamics.
  • Knowledge of medical, behavioral, and socio-economic problems and their treatment.
  • Ability to supervise, train, and direct social workers in various programs.
    Ability to transfer knowledge to staff, particularly supervisory staff in such a way that it is accepted and utilized, to provide encouragement and support to staff in day to day activities as well as crisis situations.
  • Skills in promoting clear communication, coordination and responsiveness between staff and administration.
  • Skills in counseling and interviewing and the ability to express ideas clearly and concisely and to plan and execute work effectively; and skills in creating resources when none are readily available.

Department:Health and Human Services

Location: Asheville, NC

Job Posting End Date: August 14, 2022

Salary Range: $60,561.82 – $74,440.59

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee’s unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition the Agency expressly prohibits any form of workplace harassment or discrimination.

Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.

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