Community Relations Coordinator

Make a difference in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life.

Job Description:

SUMMARY

This is professional and administrative work overseeing projects assigned by the department head that enhance the community and community relations for the City through administration, programming and public relations work.

The positions allocated to this class report to the Government Affairs and Community Relations Director or a designated manager. Work in this class is distinguished from higher classes by its lack of management responsibility and from lower classes by its emphasis on community relations.  This position may involve the supervision of department employees.

EXAMPLES OF WORK

This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position.  The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job.  Performance of lower-level duties may be required.

ESSENTIAL JOB FUNCTIONS

Works with appropriate community, neighborhood, and institutional programs to implement and monitor long and short-range strategies aligned with and in support of City of Gainesville’s strategic planning and outreach initiatives.

Participates in activities to provide information about the availability of the City of Gainesville’s and Gainesville Regional Utilities’ (GRU) infrastructure and/or services that may be beneficial to improve organizational relationships with the community.

Supports in the development, coordination, and evaluation methods and channels of communication for providing positive information to the community about the City as an employer, as a business partner, and as a service provider.

Serves as a liaison between City departments and educational institutions, other governmental agencies, civic groups, and professional or community groups for public education and informational programs.

Provides leadership for department fundraising initiatives, such as the “Brighter Tomorrow Scholarship Banquet” and “Project SHARE.”

Works with the Government Affairs and Community Relations Director to identify issues specific to district geographical areas within the City and the City’s Utility service area where opportunities exist to establish or enhance neighbor relations engagement.

Maintains metrics to effectively monitor, analyze and benchmark the City’s progress in community relations initiatives.

Develops and distributes appropriate reports and metrics relative to community relations initiatives.

Works with the Government Affairs and Community Relations Director in providing guidance with respect to matters concerning Community Relations initiatives.

Works with Intergovernmental Affairs Coordinator and departmental Grants Coordinators to obtain funding for community-based initiatives.

Manages, plans, organizes, and coordinates work groups; sets work goals, objectives, and priorities.

Responds under emergency conditions to ensure that community issues and concerns are addressed, and that information is disseminated to participating community organizations.

EDUCATION AND EXPERIENCE

Graduation from an accredited four-year college or university in communications, community or public relations, business or related field with three (3) years’ experience supporting governmental or non-profit community building initiatives, community associations, social services, equal opportunity programs, or social justice advocacy groups and community involvement as demonstrated through nonprofit board service and/or volunteer service. Experience with grant funding and other fundraising campaigns and mediation/conflict resolution preferred.

CERTIFICATIONS OR LICENSES

Licenses

Valid Florida Driver License required.

Certifications

None.