Community Services Officer

Website NationalTesting National Testing Network

Recruitment and Employment Testing Services for Public Safety

Job Information


Updated: June 11, 2024

Job Summary
Make an impact: The City of Salem Police Department has a new exciting opportunity! We seek candidates for the Community Services Officer (CSO) position to assist the public or sworn police officers with civil or property complaints where enforcement or arrest powers are not required.

What you will do: As a CSO, you will travel to meet citizens, inspect neighborhoods, noise, non-violent domestic problems, or health complaints to assess the magnitude of the problem, and offer mitigation or resolution options. In this position, you will respond to non-injury accidents and assist in facilitating the exchange of information, maintain traffic safety, and prepare non-injury traffic reports with the removal of vehicles. This position will record information for police reports and record citizen concerns and/or suggestions to enhance law enforcement effectiveness.

Additional information on job responsibilities:

The work is performed in an office and in the field. It involves inclement weather, traveling from location to location, moving over uneven surfaces and high-traffic areas, and interacting with upset individuals.

NOTE: This is a part-time career position. Shift assignments are three consecutive 8-hour shifts that are bid by seniority as per the SPEU contract.  Initial training will be 40 hours per week.  Part-time career positions are eligible for participation in the City of Salem benefits programs, including health insurance and sick, vacation, and holiday leave accruals, at a rate based on the percentage of hours worked.

What can we offer you for all your hard work?

  • Medical, dental, and vision coverage for you and your family.
  • Paid vacation and sick time in accordance with City policies.
  • Competitive pay.
  • Employer-paid PERS contribution of 6%.
  • Opportunity for voluntary pre-tax contributions to a 457b account.
  • Health care and dependent care flexible spending accounts.
  • Voluntary long-term care.
  • Employee wellness program.
  • Employee assistance program.
  • Employee health clinic.
  • Free secure parking
  • Free use of on-site workout facility.

What are the minimum qualifications?

  • Must pass a pre-employment background check and drug test (including marijuana).
  • Must be at least 18 years of age to apply.
  • Must have an Oregon Class C driver’s license and a driving record meeting the City of Salem’s driving standards.
  • High school degree or G.E.D. certificate, and training or work experience in mediation skill or social work, providing the ability to deal with individuals and groups with understanding, tact, and courtesy, or any combination of experience and training that demonstrates possession of the knowledge, skill, and abilities as listed, and ability to perform the examples of work.
  • Must participate in defensive tactics training, which includes being sprayed with oleoresin capsicum, to receive certification.
  • You must register for our job posting on the National Testing Network (NTN) website; it is an available option for the City of Salem job opportunities.
  • Must pass criminal background check necessary to obtain Criminal Justice Information System clearance and Law Enforcement Data System certification within 30 days of hire (clearance must be maintained throughout employment)
  • What are the Preferred Qualifications?
    • Bilingual in Spanish, Russian, or Southeast Asian languages.

SELECTION PLAN: If you are interested in this opportunity, please submit an online application by the closing date of this announcement. The selection procedure for this recruitment includes a written examination, testing reading, and report writing skills. You must register with the National Testing Network (NTN) for our job posting as well in order to qualify to take the test with us and then to be scored by NTN.

After the closing date, additional information regarding testing will be emailed to you.

About us: The City of Salem is the second largest City in the State of Oregon. Located in the lush Willamette Valley, Salem is the capital city of Oregon, with a population of over 170,000. Centrally located, Salem is 47 miles south of Portland, an hour from the Cascade Mountains to the east and an hour from the ocean beaches to the west. Salem is an exceptional community in which to live and work, with exciting new, comfortable, well-established neighborhoods and carefully preserved historic buildings.

A full-service City, Salem has eight primary departments: Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community Planning and Development. Several departments also have functional divisions within their department. The City has five labor unions and employs roughly 1,350 talented and dedicated staff members.

The Urban Renewal Agency and the Salem Housing Authority are separate municipal corporations. The Agency contracts with the City for services and is led by the Housing Administrator within the urban development department.

Where can I find out more about the position?
Go to the Class Specifications menu option and search for Police Comm Svcs Officer, or view it by clicking here.

How can I apply?
The City of Salem invites individuals from diverse communities and backgrounds to apply for our job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, and listening to and learning from each other, we are better able to serve the community.

To apply, click on the green “Apply” button to complete your application.

Applicants who meet the minimum qualifications as outlined above but are not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities, so please ensure your email settings accept our system-generated email notifications.

You may subscribe for automatic notification of job openings at the City of Salem through the Job Interest Cards – sign up today!

For more information about employment at the City of Salem, please visit our website at

To apply for this job email your details to