PUBLIC SAFETY DISPATCHER I

Job Information

CATHEDRAL CITY, CITY OF
68-700 AVENIDA LALO GUERRERO
CATHEDRAL CITY, CALIFORNIA 92234
760-770-0352
http://www.joincathedralcity.org

Updated: April 11, 2024

Description:

Ready for a demanding but highly rewarding career? Join our amazing Cathedral City team!

With up to $2,688 monthly health benefits allowance, bilingual incentive pay,  degree incentive pay, shift differential, and a great retirement plan, The City of Cathedral City is the perfect place to start or continue your career!

THIS RECRUITMENT WILL REMAIN OPEN UNTIL SUFFICIENT QUALIFIED APPLICATIONS ARE RECEIVED AND MAY CLOSE WITHOUT PRIOR NOTICE.

Any combination of experience and training that would likely provide the qualifying knowledge and abilities may be qualifying. A typical way to obtain these qualifications would be:

PUBLIC SAFETY DISPATCHER I (Range 680)

$54,156 – $70,888 per year

Salary may be negotiable within the range listed above, based on the position requirements and the successful candidate’s qualifications, subject to appropriate authorization.

Training and Experience:
Any combination of training and experience that provides the above-listed knowledge, skills, and abilities may be qualifying.

A typical way of qualifying would be:

• This is equivalent to graduation from high school and one (1) year of employment that has included regular contact with the public.
• Typing speed 35 wpm
• Emergency Medical Dispatcher (EMD) Certification is desirable and must be obtained within one year.

Other Requirements

• Must be able to pass a background investigation
• Must be willing to work evening, night, weekend, and holiday shifts on a rotation basis
• Must be willing to be called back or held over to maintain minimum staffing levels
• Must obtain Post Basic Dispatcher and Department of Justice CLETS/CJIS operator certifications prior to completion of probation as a Public Safety Dispatcher I
• Upon a conditional offer of employment, selected candidate(s) will be required to pass a physical and psychological evaluation.

LET’S GET STARTED!

To be considered for this opportunity, all candidates must take the ECOMM National exam administered by the National Testing Network (www.nationaltestingnetwork.com). The Tests must have been completed within six months of submitting your application to the City.

Go to www.nationaltestingnetwork.com to schedule your test!

~ THE SELECTION PROCESS ~

1.  Take the ECOMM National Exam with National Testing Network.  Scores are automatically sent to Human Resources for review.

2.  Submit your application to the City via the link in the top right-hand corner.

3.  You will also need a typing certification with a minimum of 35 net words per minute.

The City will honor an acceptable typing certificate dated within the last year from the following agencies: state, federal, and municipal agencies; temp agencies; business schools or colleges; adult education centers; skills and business education centers. If you are unable to obtain a typing certification on your own, please contact Human Resources for available alternatives. The typing test offered through NTN will not be accepted as part of this requirement.

4.  Panel Interview

5.  Background Investigation—For more information about the background evaluation process, please review the Commission on Peace Officer Standards and Training (POST) guidelines regarding Public Safety Dispatcher Candidate Selection Standards.

6.  Psychological Evaluation

7.  Medical Evaluation

BACKGROUND DISQUALIFIERS:

• An adult felony conviction in California or with a conviction for an offense in another state which would be classified as a felony in California
• Currently on Probation or Parole
• Adult felony and/or misdemeanor conviction(s) may be disqualifying depending on the type, number, severity, and how recent.
• Conviction of/or sustained petitions for any sex crime
• Recent use and/or possession of illegal drugs, weapons, or explosive devices without legal authorization
• History of committing domestic violence or animal cruelty
• Dishonesty or failure to reveal pertinent information

THE PERKS

APPLY TODAY!!

To be considered for this opportunity, candidates must submit an application online and attach the required documentation as requested in the agency-wide questions. Based on the information presented in the application, a limited number of candidates who possess the qualifications most pertinent to the position will be invited to participate in the selection process.

All notifications will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address listed on your online application.

All employment offers made by the City are contingent upon establishing proof of a prospective candidate’s legal authorization to work in the United States and successfully passing all components of the pre-employment process, which may include but are not limited to a comprehensive background check, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (including drug screen).

What’s Next? Apply Today and share this posting with anyone who may be interested!

The City of Cathedral City is an Equal Opportunity Employer. Our goal is to be a diverse workforce that is representative of the citizens we serve. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Job Requirements:

Ability to Read/Speak English: Required; Bilingual Spanish is desired.

Prior Experience: One(1) year of employment, including regular public contact.

Necessary Certifications: Typing certification will also be required prior to scheduling an interview.

Additional Requirements:

• Typing speed 35 wpm
• Emergency Medical Dispatcher (EMD) Certification is desirable and must be obtained within one year
• Must be willing to work evening, night, weekend, and holiday shifts on a rotation basis
• Must be willing to be called back or held over to maintain minimum staffing levels
• Must obtain Post Basic Dispatcher and Department of Justice CLETS/CJIS operator certifications prior to completion of probation as a Public Safety Dispatcher I

Hiring Process: The selection process may include, but is not limited to, the following components.

• Application review and evaluation
• Written examination or exercise
• Physical examination
• Practical exercise
• Interview evaluation
• Comprehensive background check
• Polygraph examination
• Psychological evaluation
• Post-offer medical evaluation with a drug screen

Commission on Peace Officer Standards and Training: Please visit http://www.post.ca.gov for more information about the position’s requirements.